Disaster Recovery (DR)
Have you ever considered what would happen to all your data if a natural disaster took place or your equipment was stolen? How would your organization recover?
Organizations cannot always avoid disasters, but with a DR Plan from MobiNet the effects of a disaster can be minimized. MobiNet’s contingency planning is the identification, prior to a disaster, of all critical procedures and resources necessary for your organizations survival. The purpose of such a program is to anticipate, and plan for these emergency situations before they arise, thus lessening their effects. A DR plan addresses systems recovery on a technical level in order to ensure that your organization is protected in the event that all or parts of your computer services are rendered unusable. A properly organized plan will ultimately minimize the business interruption, which usually succeeds a disaster.
Some common disasters can be defined as one or more of the following; a prolonged power outage, a localized natural disaster, theft, system and /or equipment failure or even human error.
The objective of a MobiNet disaster recovery plan is to minimize your company’s downtime and data loss. The plan minimizes the disruption of your company’s operations and ensures that some level of organizational stability and an orderly recovery after a disaster would prevail. Minimizing downtime and data loss is measured in terms of two concepts: the Recovery Time Objective (RTO) and the Recovery Point Objective (RPO).
The RTO is the time within which a business process must be restored, after a major incident (MI) has occurred, in order to avoid unacceptable consequences associated with a break in business continuity. The RPO is the age of files that must be recovered from backup storage for normal operations to resume if a computer, system, or network goes down as a result of a MI. The RPO is expressed backward in time (that is, into the past) from the instant at which the MI occurs, and can be specified in seconds, minutes, hours, or days. The RPO is thus the maximum acceptable amount of data loss measured in time. It is the age of the files or data in backup storage required to resume normal operations after the major incident.
In order to stay relevant, disaster recovery plans should be an integral part of all business analysis processes, and should be revisited at every major corporate acquisition, at every new product launch and at every new system development milestone.
MobiNet can define a DR plan that involves all or some of your data to be hosted from our secured data center to a complete relocation of your office in the event of a disaster. A secondary office location can be at the ready so in the event of a MI your staff would be directed to the secondary location to carry on business as usual.
MobiNet's Hosted Private Branch Exchange (PBX)
A full-featured solution designed for business looking for easy management, low capital expenditure (CAPEX) and no maintenance. Our hosted PBX services are provided via the largest globally deployed PBX software in the market – Asterisk – which allows us to provide business class solutions in low cost packages. Services are provided from redundant Dell PowerEdge server equipment and protected by redundant power systems with connectivity by our network partner Cogeco Data Services.
Our hosted service includes all local and long distance calling to calling areas in Canada and the continental US and can provide access numbers for services centres in 53 Canadian cities. For businesses needing specialized overseas packages, wholesale International plans are available upon request.
All services are protected by a Service Level Agreement (SLA) for protection and peace of mind.
Hosted PBX Technology Features include:
- Interactive Digital Receptionist/Auto Attendant
- Voicemail to e-mail
- Web browser access to access voicemail (deletion etc.)
- Time of day call routing
- Mobile phone follow-me (unanswered calls to extension will ring on mobile phone)
- Call Queues
- Ring Groups
- Conference Rooms
- Phone Directories
- Intercom and Paging
- Caller ID
- Call Transfer
- Call Parking
- Call Forwarding
- Call Screening
- Multiple Offices (each location is accessible via extension dialing)
- Remote Users (home office etc. accessible via extension dialing)
- Virtual Machine Extension (IVR for per individual voicemail box)
- Direct Inward System Access (for mobile users)
- Virtual Fax Machine (* 1 time license cost of $300)
MobiNet's managed telephony services at the desk level are provided by Cisco 7945G/7965G/7975G handsets. The Cisco 7945G/7965G/7975G are full featured handsets that provides two, 6 or 7 programmable line and feature buttons along with four interactive soft keys to help guide users through various call features and functions. The Cisco 7945G/7965G/7975G Unified IP Phone provides enhanced functionality, high-resolution colour displays, Bluetooth headsets, and inline Power over Ethernet support.
Each handset uses standard Ethernet cabling for access and includes a built-in network switch port for connecting a desktop or laptop computer to existing Cat5/Cat5e/Cat6 cabling in your office.
All handset equipment is covered by same day replacement service (or a supplied backup device) and can be fully managed and supported remotely by MobiNet.